Payment Policy
Effective Date: January 6, 2025
At Snuffnapo, we strive to make your shopping experience as convenient and secure as possible. Our Payment Policy outlines the methods of payment we accept, as well as the process for processing transactions on our website.
1. Accepted Payment Methods
We accept a variety of payment methods for your convenience, including:
- Credit Cards: Visa, MasterCard, American Express
- Debit Cards: Visa, MasterCard
- PayPal: Secure payment via your PayPal account
- Other Secure Online Payment Options: As available
2. Payment Authorization
When you place an order on our website, we will immediately process your payment and authorize the transaction. Your payment will only be charged once the order is successfully processed. In the event that we cannot authorize or process your payment for any reason, we will notify you promptly.
3. Payment Security
We take your security seriously. All transactions are processed using industry-standard encryption to ensure the safety of your payment information. Snuffnapo does not store or retain sensitive payment details such as credit card numbers. We partner with trusted, secure payment gateways to safeguard your financial information.
4. Currency
All prices on our website are listed in U.S. Dollars (USD). For international orders, your payment will be processed in USD, and your bank or payment provider may convert the amount into your local currency at the applicable exchange rate.
5. Order Confirmation and Invoices
Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase. An invoice will be included for your reference. If you do not receive a confirmation email, please check your spam folder or contact our customer support team for assistance.
6. Sales Tax
Sales tax is applicable to orders based on your location. The applicable tax will be calculated and added to your order total during checkout. If your order is subject to sales tax, the amount will be clearly displayed before you confirm your payment.
7. Payment Issues or Errors
If you encounter any issues with your payment, such as a declined card or incorrect transaction, please contact our customer support team immediately at info@snuffnapo.com or call +1 317-933-2833. We will assist you in resolving any issues and completing your purchase.
8. Security and Fraud Prevention
We reserve the right to cancel any orders that appear to be fraudulent or are suspected of involving unauthorized payment methods. To protect both our customers and ourselves, we may verify payment details before processing any order. If additional information is required, we will contact you directly.
9. Refunds and Cancellations
If you wish to request a refund or cancellation, please refer to our Refund and Returns Policy for full details on how we process returns and refunds. Refunds will be issued to the original method of payment.
10. Payment for International Orders
For international orders, please ensure that your payment method supports international transactions. Any customs duties, taxes, or import fees are the responsibility of the customer and will not be covered by Snuffnapo.
Customer Support
If you have any questions regarding payments, billing, or any other related issues, please feel free to contact us:
- Email: info@snuffnapo.com
- Phone: +1 317-933-2833
We value your business and are committed to providing you with a secure and smooth payment experience. Thank you for shopping with Snuffnapo!