Refund and Returns Policy

Effective Date: January 6, 2025

At Snuffnapo, we strive to ensure our customers are completely satisfied with their purchase. If for any reason you’re not fully satisfied, we offer a straightforward refund and return policy to make your shopping experience hassle-free.

1. Returns
We accept returns on all items within 30 days from the date of purchase. To be eligible for a return, the item must be:

  • Unworn, unwashed, and in its original condition.
  • In the original packaging with all tags and labels still attached.

If your purchase meets these criteria, please contact our customer service team at info@snuffnapo.com or call us at +1 317-933-2833 for instructions on how to return the item.

2. Refunds
Once we receive your returned item, we will process your refund to the original method of payment. Please note that it may take several business days for the refund to appear in your account, depending on your payment provider.

3. Non-Returnable Items
Certain items, such as customized or final sale products, may not be eligible for return or refund. These will be clearly marked on the product page at the time of purchase.

4. Exchanges
If you would like to exchange an item for a different size or color, we recommend initiating a return for the original item and placing a new order. This ensures you get the right fit without delay.

5. Shipping Costs
Customers are responsible for the shipping costs associated with returning items. However, if the return is due to a defect or error on our part, we will cover the return shipping costs.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@snuffnapo.com with your order details and photos of the damage. We will arrange for a return or replacement at no additional cost to you.

7. How to Return Your Order
To return your item, follow these simple steps:

  • Contact us via email or phone to initiate the return.
  • Pack the item securely in the original packaging.
  • Ship it back to us using a traceable shipping method. (We recommend purchasing insurance to cover any potential loss during return shipping.)
  • Once we receive and inspect the returned item, we’ll process your refund or exchange.

We value your satisfaction and will do everything we can to ensure a smooth and easy return process. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team.

Contact Information: